Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Ordering, Referring, or Prescribing Provider Enrollment Verifications Available through the TMHP Contact Center

Date: February 19, 2025

Attention: Providers

Effective date: February 2, 2025

Call to action: The Texas Medicaid & Healthcare Partnership (TMHP) has implemented a simplified process for providers who need to complete ordering, referring, or prescribing (ORP) provider enrollment verifications through the TMHP Contact Center. This went live on February 2, 2025. Please note providers will be limited to ten practice location inquiries per call to the TMHP Contact Center for the provider enrollment (PE) queue.

How this impacts providers:

How to complete the ORP enrollment verification process

  1. Calling the TMHP Contact Center at 800-925-9126 and selecting option 3 for the PE queue.
  2. Callers should say, “I need to verify enrollment for an ORP,” when speaking to the Contact Center agent to indicate the type of enrollment assistance that is needed.
  3. The following information must be provided to the Contact Center:
  • The National Provider Identifier (NPI) of the ORP provider
  • The name of the ORP provider

Next step for Providers: Providers should share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.