Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
Ordering, Referring, or Prescribing Provider Enrollment Verifications Available through the TMHP Contact Center
Date: February 19, 2025
Attention: Providers
Effective date: February 2, 2025
Call to action: The Texas Medicaid & Healthcare Partnership (TMHP) has implemented a simplified process for providers who need to complete ordering, referring, or prescribing (ORP) provider enrollment verifications through the TMHP Contact Center. This went live on February 2, 2025. Please note providers will be limited to ten practice location inquiries per call to the TMHP Contact Center for the provider enrollment (PE) queue.
How this impacts providers:
How to complete the ORP enrollment verification process
Calling the TMHP Contact Center at 800-925-9126 and selecting option 3 for the PE queue.
Callers should say, “I need to verify enrollment for an ORP,” when speaking to the Contact Center agent to indicate the type of enrollment assistance that is needed.
The following information must be provided to the Contact Center:
The National Provider Identifier (NPI) of the ORP provider
The name of the ORP provider
Next step for Providers: Providers should share this communication with their staff.
