SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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NEW Behavioral Health Toolkits online

Date: March 26, 2025

Attention: Behavioral Health Providers

Call to action: Texas Children’s Health Plan’s (TCHP) behavioral health workgroup is proud to present new online resources for our providers. In particular, we would like to point out two new tool kits to help with proper documentation, resources, and best practices to promote the best possible health outcomes for your patients, our members. Click on the links below to open each tool kit.

Follow-Up After Emergency Department Visit for Substance Use (FUA)

Follow-Up After Emergency Department Visit for Mental Illness (FUM)

UPDATED: Follow-up Care for Children Prescribed ADHD Medication (ADD-E)

This tool kit includes information on the healthy rewards program, exclusive for TCHP. Additionally, it includes how you can help newly diagnosed members manage their ADHD medication and earn a reward.

To view all HEDIS Tool kits: https://www.texaschildrenshealthplan.org/providers/provider-resources/hedis-toolkits.

Next step for Providers: Providers should review and follow the guidance found in the Behavioral Health tool kits and share them with their staff. When applicable, action should be taken to implement the recommendations into the practice operations.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.