Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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New Video on Provider Enrollment Management System (PEMS) & Revalidation Information

Date: March 31, 2025

Attention: All Providers

Call to action: Texas Children’s Health Plan (TCHP) would like to invite you to watch an 11-minute presentation on the Texas Medicaid & Healthcare Partnership's (TMHP) Provider Enrollment Management System (PEMS) and Revalidation information. The video will guide you through the necessary steps to review and update your overall enrollment information and address information.

You can access the presentation here

This presentation provides updates on the following:

  • Updates regarding the PEMS Master Provider File effective May 30, 2025
  • Benefits of PEMS and how it is accessed
  • Key next steps for providers
  • Revalidation due dates
  • Claims reprocessing information
  • Helpful resources to assist you in the process

Next step for Providers: We encourage providers to view the presentation and stay informed about these changes for ensuring smooth participation in PEMS and adhere to revalidation requirements. For more information on PEMS and Revalidation, view our Provider Enrollment Requirements page.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.