Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
PEMS Instructions for Updating an Existing Address Now Available
Date: May 8, 2025
Attention: Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to notify providers that a new training resource for updating an existing address in the Provider Enrollment and Management System (PEMS) is now available.
How to access the training: Providers can access the Update an Existing Address Job Aid on the Texas Medicaid & Healthcare Partnership’s (TMHP’s) Learning Management System (LMS) website. Users must have a username and password to access training in the LMS. To obtain a username and password, providers must create an account by clicking Don’t have an account? Sign up here on the LMS homepage.
How this impacts providers: The training explains how to update addresses in PEMS if the information is incorrect or if the practice location has moved. Providers must follow all steps in the training to ensure that they meet all the requirements to successfully update their addresses as needed.
Next step for Providers: Providers are advised to log into TMHP’s Learning Management System and complete the training for clarity with any questions or concerns that they have with updating their practice addresses in PEMS.
