SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
PEMS Instructions for Updating an Existing Address Now Available
Date: May 8, 2025
Attention: Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to notify providers that a new training resource for updating an existing address in the Provider Enrollment and Management System (PEMS) is now available.
How to access the training: Providers can access the Update an Existing Address Job Aid on the Texas Medicaid & Healthcare Partnership’s (TMHP’s) Learning Management System (LMS) website. Users must have a username and password to access training in the LMS. To obtain a username and password, providers must create an account by clicking Don’t have an account? Sign up here on the LMS homepage.
How this impacts providers: The training explains how to update addresses in PEMS if the information is incorrect or if the practice location has moved. Providers must follow all steps in the training to ensure that they meet all the requirements to successfully update their addresses as needed.
Next step for Providers: Providers are advised to log into TMHP’s Learning Management System and complete the training for clarity with any questions or concerns that they have with updating their practice addresses in PEMS.
