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Labor Day Holiday Día del Trabajo

Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!

Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!

New Rewards Coming Soon! ¡Se vienen nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

Updated Toolkits for Providers: Well-Child Visits in the First 30 Months of Life (W30) and Adults’ Access to Preventative / Ambulatory Health Services (AAP)

Date: July 22, 2025

Attention: Behavioral Health Providers

Call to action: Texas Children Health Plan (TCHP) would like to inform providers that two of our Healthcare Effectiveness and Data Information Set (HEDIS) Toolkits have been updated: Well-Child Visits in the First 30 Months of Life (W30) and Adults’ Access to Preventative / Ambulatory Health Services (AAP).

What is the W30 Measure?

The HEDIS W30 (0-15) measure assesses children who turned 15 months old during the measurement year and who had at least 6 well-child visits with a PCP during their first 15 months of life.

What is the Adults’ Access to Preventative/ Ambulatory Health Services (AAP) measure?

The percentage of members 20 years and older who had an ambulatory or preventive care visit during the measurement year.

The updated toolkits can be viewed below:

To view additional HEDIS Toolkits, visit: https://www.texaschildrenshealthplan.org/providers/provider-resources/hedis-toolkit.

TCHP developed HEDIS Toolkits to share helpful information regarding the measure requirements, standards and codes to use that are acceptable for HEDIS reporting. The toolkits serve as a reference that can be used to correctly code the appointment type and ensure that all of the HEDIS standards are captured and met. This will also help providers maintain a high quality of care for their practice.

We are excited about the benefits these tools will provide for you and the outcomes it will drive for our members. We encourage you to explore the toolkits and begin using them today to enhance your practice.

Thank you for your commitment to caring for our TCHP members. Your efforts make a significant difference!

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into: www.texaschildrenshealthplan.org/provideralerts.