Severe Weather Alert Alerta de clima severo

If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more

Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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New Real-Time Feedback on Claim Submissions

Date: October 10, 2025

Attention: Providers

Effective date: November 2, 2025

Call to action: Texas Children’s Health Plan (TCHP) is excited to announce that real-time claims feedback and an editing feature will be available beginning on November 2, 2025.

How this impacts providers:

  • Claim Edit Validation. Providers will get front-end validation during claim entry that will tell them if they entered an invalid value and what to do to correct. This should help cleaner claims to be submitted via the CMS Entry and UB04 Entry forms in Tapestry Link.
  • Corrected/Replacement claim functionality. Providers will now be able to correct claims that they have entered in Tapestry Link via the CMS Entry or UB04 Entry forms. This will prevent the new claim from being denied as a duplicate.

Here is an example of what this will look like in the system:

Real time claim submissions
Claim Codes

Next step for Providers: Providers should share this communication with their billing staff.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org. 

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.