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Medicaid Preferred Drug List and Formulary Changes Cambios en el formulario y la lista de medicamentos preferidos de Medicaid

The Vendor Drug Program (VDP) made changes to the Texas Medicaid drug formulary effective January 30, 2026. To learn more about formulary changes impacted, please click here for more information

El programa de medicamentos de proveedores de Texas (VDP) ha realizado cambios recientes en el formulario de medicamentos de Medicaid de Texas. Esto entrará en vigencia el 30 de enero de 2026

Para obtener más información sobre los cambios en el formulario afectados, visite el siguiente enlace para obtener más información

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

New Member Transportation Vendor Coming soon

Date: October 28, 2025

Attention: Providers

Effective date: December 15, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that our former Member medical transportation provider, Medical Transportation Management (MTM) will transition to Safe Ride Health on December 15, 2025. Safe Ride Health will operate both Non-Emergent Medical Transportation (NEMT) and Value Added Services (VAS) rides for Members. For more information, please click here to visit our Member Transportation Assistance page

Transition dates and contact information:

  • The current vendor, MTM will continue taking calls through December 14, 2025 at their contact number, 1-888-401-0170 for rides to occur December 1 – 14.
  • Beginning December 1, 2025, you will schedule rides with Safe Ride Health to prepare for appointments December 15, 2025 and after. Members or your staff will call number 1-888-583-0110 (TTY). This line will be available Monday–Saturday, 6 a.m. to 8 p.m. (CST).

The process for members to schedule a ride are as follows:

1. Member will need to call 1-888-583-0110 starting on December 1 for appointments beginning December 15 to request a ride.

2. Members will need to provide:

  • Name, Member ID, Date of Birth, and/ or eligibility address to verify eligibility of service
  • Logistics of trip (will they have a guardian/attendant, language needs, do they need a wheelchair accessible ride, etc.)
  • Members scheduling transportation for health-related services within their Service Area will need to schedule rides with a two-business day notice. For members looking to go outside of that service area, they must give at least a five-business day notice.
    • Note this constraint does not apply if members need access to treatment for an “urgent condition” such as getting home after a hospital discharge, or going to the pharmacy.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.