Skip to main content
Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Present on Admission Reminder

Date: November 21, 2025

Attention: Inpatient facilities

Call to action: Texas children’s Health Plan (TCHP) would like to remind providers that Medicaid present on admission (POA) codes are required on claims for the following reasons. 

  • For all inpatient hospital clams that are paid under prospective payment basis methodology. No hospitals are exempt from this POA requirement.
  • Claims submitted without the POA indicators will be denied.
  • For each diagnosis on the claim form, and no hospital is exempt from this POA requirement.
  • Medicare crossover hospital claims must also comply with the Medicaid requirement to include the POA values.
  • POA is defined as present at the time the order for inpatient admission occurs.
  • Conditions that develop during an outpatient visit, including emergency department, observation, or outpatient surgery, are considered POA.

Sources: TMHP, Claims Filing, Inpatient Hospital Claims 6.4.2.8.3 and Texas Children’s Health Plan Health Care Claim Institutional Companion Guide.

Here are the codes to reference.

POA ValueDescriptionPayment
YDiagnosis was present at the time of admission.Payment will be made by Texas Medicaid when a hospital acquired condition (HAC) is present.
NDiagnosis was not present at the time of admission.No payment will be made by Texas Medicaid when an HAC is present.
UDocumentation was insufficient.No payment will be made by Texas Medicaid when an HAC is present.
WClinically undetermined.Payment will be made by Texas Medicaid when an HAC is present.
BlankExempt from POA ReportingExempt from POA Reporting

A complete list of POA exempt diagnosis codes can be found on the CMS website.

Next step for Providers: Providers are strongly encouraged to follow the guidance outlined here and in the supporting sources.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts