Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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Member Advisory Group (MAG)

Join our Member Advisory Group!

We want your honest feedback on how Texas Children’s Health Plan can improve the way we care for our members.

Our Member Advisory Group meetings are a great opportunity to ask questions and share ideas on how we can improve. Members and their parents may attend at no cost. Member Advisory Group meetings are held online and participants include Health Plan members, staff and community partners.

    Member Advisory Group Meetings Schedule

    STAR/CHIP

    October 21, 2025
    Time: 12:00 PM to 1:15 PM
     

    STAR Kids

    October 30, 2025
    Time: 12:00 PM to 1:15 PM
     

    Register Now!

    Reward Card

    Earn a $10 gift card for sharing your thoughts!

    We are committed to providing you with the best care. To say thank you for your honest feedback and for attending a Member Advisory Group Meeting, we will send you a $10 gift card.

    Topics will include:

    • Texas Children’s Health Plan services, programs and events.
    • Reviewing member materials.
    • Improvement opportunities for all areas of the Health Plan.
    • Community resources.

    How do I claim my card?

    • Register and attend a virtual Member Advisory Group meeting.
    • Once you have joined the online meeting, submit your name in the meeting chat.

    Who is eligible?

    CHIP, STAR, and STAR Kids members who attend the Member Advisory Group meetings during January 1, 2025 and December 31, 2025.

    Restriction and limitations may apply. Eligible participants may receive one (1) card per household per meeting, not to exceed $40/year. Valid from January 1, 2025, to December 31, 2025.

    Questions?