SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
EVV Billing In-Home vs. Out-of-Home for HCS and TxHmL Home Health Care Services (HHCS)
Date: August 27, 2024 Attention: Home and Community-Based Services (HCS) and TxHmL Stakeholders
Call to action:Texas Children’s Health Plan (TCHP) would like to share guidance from Health and Human Services Commission (HHSC) regarding how to bill for HHCS delivered in-home versus out-of-home. Outlined below is information that all HCS and TxHmL stakeholders should review prior to billing their HHCS claims.
Resource:EVV Home Health Care Services Bill Codes Table (PDF) on the HHSC EVV webpage to ensure you’re using the appropriate Healthcare Common Procedure Coding System (HCPCS) and Modifiers before submitting the EVV claim.
How this impacts providers:Billing Combinations for HHCS
HHSC created new Long-Term Care billing combinations to submit claims for EVV and non-EVV service delivery locations.
Services that begin or end in a member’s own home or family home setting will require an EVV visit match. Services provided out-of-home in the Community or in Other Residential Type settings will not require an EVV visit match.
Next step for Providers:Providers should share this communication with their staff and utilize the following training resources from HHSC, if needed, for program providers and FMSAs to prevent EVV claim mismatches when submitting EVV claims for HCS and TxHmL services: