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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Long-Term Care Facility Winter and Extreme Freezing Weather Preparedness

Date: February 21, 2025

Attention: Long-term care facilities

Call to action: A reminder from Health and Human Services Commission (HHSC) to long-term care facilities and agencies to review and update emergency plans for freezing temperatures and snow. Emergency plans for extreme weather should include the provider’s plan to address:

  • Power loss.
  • Water and food needs.
  • Medical and pharmaceutical supplies.
  • Communication to families and staff.
  • Staffing shortages.
  • Sheltering in place and evacuation, as applicable.

How this impacts providers: Additional guidance:

  • Providers must follow emergency preparedness rules and their own internal emergency preparedness policies and procedures.
  • Facilities with generators should perform any maintenance or needed testing while the weather is mild. This will ensure the equipment functions in case of extreme cold or power loss.
  • It is important to review building integrity and identify any areas that may need repair, reinforcement, or weatherproofing.
  • Multi-story buildings should review any other needed measures should evacuation be required and have a plan in place for how to move residents around or out of the building if there is a loss of power.

Preparing for disaster is the most important step in protecting the Texans we serve and reducing the risk for loss of life.

Next step for Providers: Facilities should share this communication with their staff.

If you have any questions, please email Provider Relations at:providerrelations@texaschildrens.org

For access to all provider alerts:https://www.texaschildrenshealthplan.org/provideralerts