SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that a recent claims processing issue affecting certain vaccine administration codes has been identified and resolved.
Between January 1, 2025 to February 14, 2025, claims vaccine administration codes (90460, 90471, 90472, 90473, or 90474) were denied due to the vaccine procedure code being denied by DVC08, DCS110 and DCS209.
The claims will now be reprocessed, allowing the system to read the claim history and prevent further denials of the vaccine administration.
We appreciate your patience and understanding as we worked to resolve this matter. If you have any questions or require additional information on this, please reach out to your assigned Provider Relations Liaison (PRL). If you are not sure who your PRL is, visit our Meet Our Team page.
Next step for providers: Providers are encouraged to share this communication with their staff.
