New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that a recent claims processing issue affecting certain vaccine administration codes has been identified and resolved.
Between January 1, 2025 to February 14, 2025, claims vaccine administration codes (90460, 90471, 90472, 90473, or 90474) were denied due to the vaccine procedure code being denied by DVC08, DCS110 and DCS209.
The claims will now be reprocessed, allowing the system to read the claim history and prevent further denials of the vaccine administration.
We appreciate your patience and understanding as we worked to resolve this matter. If you have any questions or require additional information on this, please reach out to your assigned Provider Relations Liaison (PRL). If you are not sure who your PRL is, visit our Meet Our Team page.
Next step for providers: Providers are encouraged to share this communication with their staff.