SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Health risk warning: infant botulism and risk of honey pacifiers
In November 2018, the Texas Department of State Health services released a health alert regarding infant botulism and the use of honey pacifiers. Because honey can contain spores of Clostridium botulinum, which can produce a neurotoxin known to cause serious illness in infants, parents are advised not to feed it to children younger than 12 months old. Consumption of honey is widely recognized as a risk factor for infant botulism by healthcare and public health professionals.
Cases of infant botulism in Texas are rare, averaging 7 to 8 cases per year. But since August 2018, the Texas Department of State Health Services has identified 4 patients who were treated for infant botulism and have a history of using a honey pacifier purchased in Mexico. Investigators noted that these honey pacifiers and other food-containing pacifiers can be purchased at retailer as well as online, and that parents may not be aware of the potential danger of these items.
Due to the risk of contracting infant botulism, it is important to inform parents of patients younger than 12 months not to feed infants honey, or to give them pacifiers containing honey or other food products.
Symptoms of botulism in infants under 12 months of age typically start with constipation and may include poor feeding and/or weak sucking, weakness, drooping eyelids, loss of head control and difficulty breathing. Severity can range from mild illness with gradual onset to paralysis, respiratory failure, and death. Prompt recognition of a suspect case, administration of antitoxin, and initiation of supportive care can halt progression of the disease.
Infant botulism is a serious illness that requires urgent medical attention. All suspect cases should be immediately reported to public health officials. The Texas Department of State Health Services will coordinate confirmatory testing at the DSHS laboratory. To obtain the antitoxin (Baby BIG) for treatment, physicians can contact the DSHS Emerging and Acute Infectious Disease Branch or the California Infant Botulism Treatment and Prevention Program.
For more information, contact DSHS at 512-776-7676.