Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
Updating Texas Children’s Health Plan Member Change of Address Information
Date: August 7, 2025
Attention: Providers
Subject: Updating Texas Children’s Health Plan Member Change of Address Information
Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers how your patients/ TCHP members can update their information.
Where to go: All address changes must be reported to Health and Human Services Commission (HHSC).
Members can contact HHSC by calling 2-1-1 or by updating their account on YourTexasBenefits.com.
It is important to make sure address information is updated in a timely manner to ensure families continue to receive information from TCHP and HHSC.
Demographic updates like address changes can take up to 30 days to process with HHSC.
If a member has moved to an area that is not covered by TCHP, they will need to select a new health plan.
If a family is unsure if they have moved to an area that is outside of TCHP’s service area, we can help them by connecting them to HHSC so the address change can be made. Members will continue to have access to care through Texas Children’s Health Plan until HHSC changes their address.
If a member needs help, direct them to call Texas Children’s Health Plan Member Services toll-free at 1-866-959-2555 (STAR), 1-866-959-6555 (CHIP), or 1-800-659-5764 (STAR Kids).
Next step for Providers: Providers should share this information with their patients that require assistance with address changes.
