SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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Select an EVV Vendor System or EVV Proprietary System Update

Attention: Financial Management Services Agencies (FMSA)Effective Date: May 1, 2020Due to impacts of coronavirus, HHSC is extending the deadline to May to select an EVV system and begin the onboarding process. The original deadline was April 1,2020. Therefore, Financial Management Services Agencies (FMSAs) must select an Electronic Visit Verification or EVV Vendor System or EVV Proprietary System by May 1, 2020. How this impacts providers: All FMSAs currently contracted with MCOs or the Texas Health and Human Services Commission (HHSC).   Next steps for providers: If you’re a program provider or financial management services agency subject to 21st Century Cures Act Electronic Visit Verification requirements, you must select an EVV system by May 1. To select an EVV system:  
  1. Choose to use an EVV vendor system or your own EVV proprietary system.
  2. Submit the appropriate form to begin the onboarding process.
  Program providers and FMSAs affected by the Cures Act who don't select an EVV Vendor or choose to use an EVV proprietary system by May 1, 2020, will have an EVV vendor assigned by Texas Health and Human Services Commission.   For information on how to select an EVV Vendor System or your own EVV proprietary system please reference the Health and Human Services Commission (HHSC) website below:   https://hhs.texas.gov/about-hhs/communications-events/news/2020/03/cures-act-evv-new-may-1-deadline-select-evv-system-begin-onboarding-process   If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.