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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Benefits for Telemedicine Services and Telehealth Services to Change for Texas Medicaid December 1, 2020

Attention: FQHCs and  School-based ClinicsEffective Date: For dates of service on or after December 1, 2020Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Texas Children’s Health Plan (TCHP) aligns with the changes to telemedicine (physician-delivered) services and telehealth (non-physician delivered) services include reimbursing federally qualified health centers (FQHCs) for telemedicine and telehealth services, updated guidelines for school-based telemedicine services, and clarification of Texas Medicaid managed care organization guidelines for telemedicine services. Effective for dates of service on or after December 1, 2020, benefits for telemedicine services and telehealth will change for Texas Medicaid. Source:TMHP MCO NoticeHow this impacts providers: FQHCs may be reimbursed for telemedicine and telehealth services when services are provided in the office and outpatient settings. FQHCs providing distant-site telemedicine and telehealth services may be reimbursed for the following procedure codes:
Procedure Codes
G0466G0467G0468G0469G0470T1015 
FQHCs may be reimbursed the distant-site provider fee for telemedicine and telehealth services at the Prospective Payment System (PPS) rate or Alternative Prospective Payment System (APPS) rate. Telemedicine and telehealth services should be billed using modifier 95. FQHCs may be reimbursed the facility fee (procedure code Q3014) for telemedicine services. Procedure code Q3014 should be billed as an add-on procedure code, which should not be included in any cost reporting that is used to calculate a PPS or APPS per visit encounter rate. To receive reimbursement for more than one facility fee for the same client on the same date of service, an FQHC must provide the following:
  • Submit documentation of medical necessity indicating that the client needed multiple distant-site provider consultations.
  • A signed letter from the client's treating health-care provider at the FQHC stating that the client suffered an illness or injury requiring additional diagnosis or treatment by a distant-site provider will be sufficient to document the client's medical need for receiving multiple distant-site provider consultations on the same date of service.
  • If an FQHC is eligible for payment of both an encounter and a facility fee for the same client on the same date of service, the FQHC must submit a claim for the facility fee separate from the claim submitted for the encounter.
School-Based Setting: A health professional will no longer be required to be present with a client located in a school-based setting during a treatment delivered via telemedicine. Next steps for providers: Impacted providers should inform their staff of the billing requirements outlined in this communication. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.