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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Clinical Prior Authorization Criteria Revisions for Bylvay Scheduled for Nov. 21

Date: November 2, 2022 Attention: Providers Effective Date: November 21, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan (TCHP) will revise clinical prior authorization criteria for Bylvay. The new prior authorization (PA) criteria will be effective November 21, 2022. TCHP will change question 2 on the PA criteria from “Does the client have a diagnosis of progressive familial intrahepatic cholestasis (PFIC) confirmed with genetic testing? [Manual]” to “Does the client have a diagnosis of PFIC type 2 with ABCB11 variants resulting in the non-functional or complete absence of bile salt export pump protein (BSEP-3)?” How this impacts providers: Effective November 21, 2022, the prior authorization criteria will be as follows:
  1. Is this a renewal request?
Yes (Go to #6) No (Go to #2)
  1. Does the client have a diagnosis of PFIC type 2 with ABCB11 variants resulting in the non-functional or complete absence of bile salt export pump protein?
Yes (Go to #3) No (Deny)
  1. Does the client have a history of a liver transplant?
Yes (Deny) No (Go to #4)
  1. Does the client have a history of biliary diversion surgery in the last 180 days?
Yes (Deny) No (Go to #5)
  1. Has the client had at least 90 days therapy in the last 180 days of a standard agent used for the treatment of cholestasis pruritis?
Examples of standard agents include cholestyramine (QUESTRAN, QUESTRAN LIGHT, PREVALITE), naltrexone, rifampin, sertraline (ZOLOFT), ursodiol (URSO, URSO FORTE) Yes (Go to #6) No (Deny)
  1. Does the client have an alanine aminotransferase (ALT) and total bilirubin that is less than (<) 10 times the upper limit of normal (ULN)?
Yes (Go to #7) No (Deny)
  1. Is the request for less than or equal to (≤) 5 capsules per day?
Yes (Approve-365 days) No (Deny) Next steps for providers: Updated PA forms will be found on Navitus page. Prescribers should share this communication with their staff. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.