Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
Reminder of Valid Electronic Signature Criteria Kept in the Client Record
Date: June 22,2026
Attention: Providers
Texas Children’s Health Plan (TCHP) would like to share an important reminder from The Texas Medicaid & Healthcare Partnership (TMHP) regarding the signature and date requirements for prior authorization and other required forms that are kept in the client record. Other required forms may include the following.
Plans of care
Physician orders
Evaluations
Letters of medical necessity
How this impact providers: The following are acceptable types of signatures:
Electronic or digital signatures that are created by software, which produces a digital system-generated date and time stamp or include the logo or seal of the digital software that is used
An electronic signature audit trail
For more information about electronic signatures, see subsection 5.5.2, “Prior Authorization Requests to TMHP by Fax, Telephone, or Mail”, in the Texas Medicaid Provider Procedures Manual: Vol. 1, “Section 5: Fee-For-Service Prior Authorizations.”
TMHP will not accept the following types of signatures:
A photocopy or ink stamp of a handwritten (wet) signature
Typed signatures
Stamped images of handwritten (wet) signatures
Next step for Providers: Providers should share this communication with their staff. Texas Medicaid managed care organizations (MCOs) like Texas Children’s Health Plan (TCHP) must provide all medically necessary, Medicaid-covered services to Medicaid members who are enrolled in their MCO/TCHP. Administrative procedures, such as prior authorization, precertification, referrals, claims and encounter data filing, may differ from traditional Medicaid (fee-for-service) and from MCO to MCO. Providers should reference a member’s specific MCO/TCHP for information on these items. For TCHP, this information can be found on the provider page available at https://www.texaschildrenshealthplan.org/providers.
