Obtaining access for you and your practice is simple! Click on the “Request Access” button to complete the request form. After your request is submitted, please allow 7-10 business days for processing. We recommend setting up challenge questions to provide an easier way to reset your password, click here to learn more.
If you have questions or would like additional information, please contact the Texas Children’s Provider Relations team:
Portal Use for Non-Contracted Providers
Texas Children’s Health Plan has a commitment to provide maximum security of member information, and a pledge to adhere to HIPAA privacy guidelines.
To inquire about becoming a contracted provider please visit this page https://www.texaschildrenshealthplan.org/providers/becoming-a-participating-provider.
Highlights of Texas Children’s® Link
- Check Claim Status
- Verify Member Eligibility
- Check Authorization Status
- Authorization Requests, Submissions, and Utilization Guidelines
- Claims Appeal Submissions
- Batch Claims Submissions
- Provider Education Material
- Clinical Practice Guidelines
- View important information about your patient’s care at Texas Children’s® Hospital, including discharge, consult and operative reports, imaging reports, lab results, medications, family history, allergies, problem list and more
- Receive correspondence and messages from Texas Children’s® providers
- View and receive notifications about inpatient admissions, discharges, emergency room encounters and urgent care visits
- View upcoming appointments
- View referral status
Texas Children’s Link Access by Role
| Features | Provider | Clinical User | Non-Clinical User |
|---|
| Search and access all Texas Children’s patients | ✓ | | |
|---|
| Submit, cancel, and appeal pre-authorization requests to TCHP | ✓ | ✓ | |
|---|
| Search and access all TCHP members | ✓ | ✓ | ✓ |
|---|
| Submit, review, and appeal claims to TCHP | ✓ | ✓ | ✓ |
|---|
| View TCHP Remittance Advice | ✓ | ✓ | ✓ |
|---|
| View TCHP member eligibility and benefits | ✓ | ✓ | ✓ |
|---|
| View event dashboard to quickly view patient events | ✓ | ✓ | ✓ |
|---|
| View demographics | ✓ | ✓ | ✓ |
|---|
| View upcoming TCH appointments | ✓ | ✓ | ✓ |
|---|
| Use InBasket communication tool | ✓ | ✓ | ✓ |
|---|
