Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Help your patients keep their New Year’s resolutions in 2019!

Texas Children’s Health Plan offers two programs that can help your patients stick to their New Year’s resolutions well into 2019! The Keep Fit program is available to STAR and CHIP patients ages 10-18 with a BMI of 20+. This program helps kids learn fun, easy ways to stay active and make smart food choices. It offers health coaching, four health and fitness sessions, at-home workout materials, and a quarterly newsletter – all at no cost to the member’s family. If you have patients who are interested in the Keep Fit Program, they can call 832-828-1580 or visit TexasChildrensHealthPlan.org/KeepFit for more information. The Smoking Cessation program is available to tobacco-dependent parents/caregivers of STAR, CHIP, and STAR Kids patients. As a provider, you are able to refer a parent or caregiver to the Texas Children’s Health Plan Care Management Program for stop-smoking counseling. They will also be able to receive up to $75 per month to go toward nicotine replacement products. If you have parents or caregivers who are interested in the Smoking Cessation program, they can call Texas Children’s Health Plan Member Services at 1-866-959-6555 (CHIP), 1-866-959-2555 (STAR), or 1-800-659-5764 (STAR Kids) for more information.