Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
STAR Kids Long-Term Services and Supports Billing Matrix Revisions
Date: April 14, 2022 Attention: All Providers Effective date: September 1, 2022Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated with the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
TCHP will apply updates and reprocess impacted claims as soon as possible. However, please allow up to sixty (60) business days for reprocessing. Providers are not required to appeal claims unless denied for other reasons.
Providers should direct questions to their Provider Relations Liaison or send an email inquiry to the Provider Relations Department at providerrelations@texaschildrens.org.
Call to action: The purpose of this communication is to inform providers of the upcoming STAR Kids long-term services and supports (LTSS) billing matrix revisions effective for September 1, 2022.
Background information: In 2019, the Health and Human Services Commission (HHSC) was directed by Centers for Medicare and Medicaid Services (CMS) to update the LTSS billing matrices to comply with the National Correct Coding Initiative (NCCI) by changing community-based LTSS billing in STAR Kids and STAR+PLUS from one hour to 15-minute billing units.
To review the matrix:
STAR Kids Appendix III Billing Matrix FINAL
How this impacts providers: Overall changes to the STAR Kids Billing Matrix includes the following:
Removed CPT Codes
Modifiers Defined in a legend and Updated
Service Descriptions Updated
Units verified with HPCP and updated
Added Modifier U6 to all state plan services to designate a Medically Dependent Children Program (MDCP) member
Next steps for providers: TCHP will issue updated guidance on prior authorization requirements for our LTSS services with new code and modifier combinations soon so providers can prepare for the upcoming changes.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.
