Flu Season Alert!Alerta de temporada de influenza:
Don’t let germs win this season – protect yourself and your family!
The flu vaccine is your best defense against flu and related complications – PLUS, it is a covered benefit for Texas Children’s Health Plan members! Learn more!
¡No permitas que los gérmenes ganen esta temporada! ¡Protégete a ti y a tu familia!
La vacuna contra la influenza es tu mejor defensa contra la influenza y sus complicaciones. Además, ¡es un beneficio cubierto para los miembros de Texas Children's Health Plan! Aprende más
Appealing Legacy Claims within our Provider Portal, Texas Children’s Link
Date: April 10, 2023
Attention: All Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers utilizing Texas Children’s Link, our online provider portal, how to access and appeal legacy claims within this platform. Legacy Claims are defined as claims with a submission date prior to August 1, 2022.
Click here for the steps to access and appeal legacy claims. We hope this option improves your daily operations and makes the claims reconciliation process much easier.
Background information: Texas Children’s Health Plan (TCHP) migrated completely from our old provider portal, Health Trio, to our new provider portal, Texas Children’s Link on January 1st, 2023. In addition, TCHP created a legacy claim look up tool so users still have the ability to review claims submitted prior to August 1, 2022.
Next steps for providers: Providers should share this communication with their billing staff.