SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Early Childhood Intervention (ECI) and Telehealth Services are not required to Use EVV
Date: April 17, 2024
Attention: Early Childhood Intervention and Telehealth Service Providers
Effective date: January 1, 2024
Call to action: The purpose of this communication is to inform applicable service providers that Early Childhood Intervention (ECI) and home health services delivered via Telehealth are not required to use EVV for dates of service on or after January 1, 2024.
Background: The Cures Act required states to implement Electronic Visit Verification (EVV) for Medicaid home health care services (HHCS) by Jan. 1, 2023. However, in July 2022, HHSC requested a good faith effort exemption from the Centers for Medicare and Medicaid Services to extend the deadline by one year. CMS approved the request and HHSC implemented EVV for Medicaid HHCS on Jan. 1, 2024.
How this impacts providers: The EVV claims matching process uses Healthcare Common Procedure Coding System (HCPCS) codes and modifier combinations, or other identifiers, to recognize HHCS services that are not required to use EVV and bypasses the claims matching process. The HCPCS codes and modifier combinations are listed on the EVV HHCS Service Bill Codes Table on the EVV 21st Century Cures Act web page.
Next step for Providers: TCHP will review claim denials for erroneous EVV denials of Telehealth and ECI claims and reprocess these claims without requiring any action from the program provider.
