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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Healthy Texas Women Program Benefits

Date: October 2, 2024
Attention: Primary Care and Obstetric Care Providers

Call to action: Texas Children’s Health Plan (TCHP) would like to remind providers of the Healthy Texas Women (HTW) Program and the benefits available to their patients. The Healthy Texas Women program offers women's health and family planning services to eligible, low-income women as a transition from the Medicaid for Pregnant Women program coverage. The services help women plan their families, whether they want to achieve, postpone or prevent pregnancy. These services may also have a positive effect on future pregnancy planning and general health. Healthy Texas Women provides a wide variety of women’s health and core family planning services, including:

  • Pregnancy testing
  • Pelvic examinations
  • Sexually transmitted infection services
  • Breast and cervical cancer screenings
  • Clinical breast examination
  • Mammograms
  • Screening and treatment for cholesterol, diabetes and high blood pressure
  • HIV screening
  • Long-acting reversible contraceptives
  • Oral contraceptive pills
  • Permanent sterilization
  • Other contraceptive methods such as condoms, diaphragm, vaginal spermicide, and injections
  • Screening and treatment for postpartum depression


How this impacts providers: Providers Resources include the following: 
HTW Benefits
HTW Eligibility Information
TMHP Healthy Texas Women
HTW Provider Resources
PEMS Instructions for HTW Certification and Attestation
Healthy Texas Women Drug Formulary
The Texas LARC Toolkit 

Healthy Texas Women Program contact information:
Phone: 800-925-9126 (TMHP contact center, option 5)

Next step for Providers: Providers should encourage their patient’s enrollment in this program if they feel they would meet the eligibility requirements. 

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts:https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.