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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Nurse-Family Partnership: Caring for TCHP’s Pregnant Members

Date: April 15, 2025

Attention: All Providers

Texas Children’s Health Plan (TCHP) would like to remind providers of the Nurse-Family Partnership® program available to TCHP members that are pregnant with their first child. This evidence-based program provides first-time mothers with personalized support at no cost, helping them navigate pregnancy and parenthood, as well as ensuring their health and the health of their babies.

What is the Nurse-Family Partnership program?

Nurse-Family Partnership is a community health program that assists low-income, first-time mothers (pregnant 28 weeks or less) and their families, especially those facing economic inequities. The program pairs Registered Nurses with eligible members to offer prenatal care and provide support, education, and counseling on health, parenting and developmental issues and life skills.

How it works

  • Nurses begin visiting with the members enrolled during their pregnancy. The visits occur every one to two weeks at their family’s home, and continue throughout her pregnancy until her child is two years old.
  • Nurses offer education, guidance, and counseling on topics such as healthy pregnancy practices, baby care, safe sleep techniques, and more.

Nurse-Family Partnership has no cost for TCHP’s eligible members. The program aims to help members:

  • Have a healthy pregnancy and a healthy baby.
  • Gain knowledge on infant nutrition, development, and safe-sleep techniques.
  • Access referrals for healthcare, childcare, job training, and other support services available in their community.
  • Continue their education and develop job skills for a better future.

Eligibility for enrollment

Any Texas Children’s Health Plan member who:

  • Is pregnant with her first child and is 28 weeks pregnant or less.
  • Meets the income requirements.
  • Out of the three Service Delivery Areas (SDAs) that TCHP covers, Harris, Jefferson, and Northeast, Nurse-Family Partnership is available in the following cities: Houston and area, Port Arthur, Tyler and Longview.

Next steps for providers

If you have a pregnant patient who may benefit from the program, please refer them to Nurse-Family Partnership. This service is offered at no cost to eligible TCHP members, ensuring they receive the support they need to have a healthy pregnancy and begin their journey into parenthood with confidence.

For more information or to refer a patient, please contact nfpreferral@texaschildrens.org, or call 832-828-1274 and view the TCHP Nurse-Family Partnership Referral Form.

Thank you for your ongoing support in ensuring the health and well-being of your patients, our members.

Resources for providers:

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.