Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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UPDATE: Real-Time Eligibility (RTE) Will have a Delayed Start Date

Date: July 28, 2025

Attention: Providers

IMPORTANT UPDATE: We originally announced that Real-Time Eligibility (RTE) functionality would be available beginning on Monday July 28, 2025, allowing you to check your patients (or TCHP member’s) eligibility status in real time.

However, the launch has been delayed. Texas Children’s Health Plan (TCHP) Application Development team discovered new issues during the testing phase that must be addressed before we can move forward. We are currently re-evaluating the implementation timeline and will provide an updated launch date as soon as possible.

We apologize for the inconvenience this delay brings to your practice operations.

Please look for further communication on this topic from your assigned Provider Relations Liaison or Account Lead. It will also be published here, https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.