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Flu Season Alert! Alerta de temporada de influenza:

Don’t let germs win this season – protect yourself and your family!

The flu vaccine is your best defense against flu and related complications – PLUS, it is a covered benefit for Texas Children’s Health Plan members! Learn more!

¡No permitas que los gérmenes ganen esta temporada! ¡Protégete a ti y a tu familia!

La vacuna contra la influenza es tu mejor defensa contra la influenza y sus complicaciones. Además, ¡es un beneficio cubierto para los miembros de Texas Children's Health Plan! Aprende más

Updated EVV Policy Handbook and Revision Log

Date: October 7, 2025

Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers

Effective date: September 2, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that Texas Health and Human Services Commission (HHSC) posted the revised Electronic Visit Verification (EVV) Policy Handbook. The Handbook includes new and revised policies and is effective September 2, 2025.

The handbook revision includes updated EVV standards and policy requirements for:

  • Program providers, including those approved as a Proprietary System Operator (PSO)
  • Financial Management Services Agencies, including those approved as a PSO
  • Consumer Directed Services employers
  • Payers, such as HHSC and managed care organizations

TCHP is in the process of updating our systems and supporting materials to reflect these edits.

Next steps for providers: To view the revisions, view EVV Policy Handbook Revision Log.

Providers are encouraged to share this communication with staff.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.