SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Action Required: CLIA Certification Required to Avoid Claim Denials Starting June 1, 2026
Date: March 26, 2026
Attention: All Providers
Effective June 1, 2026: Claims without appropriate CLIA certification will be denied
Texas Children’s Health Plan (TCHP) reminds providers that all laboratory service providers must maintain the appropriate Clinical Laboratory Improvement Amendments (CLIA) certification to be reimbursed for lab services. Claims without valid CLIA certification will deny beginning June 1, 2026.
What Providers Must Do
Maintain a current and valid CLIA certification that is accurately reflected in the Provider Enrollment and Management System (PEMS).
Have CLIA certification that is appropriate for the laboratory services provided and subject to reimbursement.
Claims Impact
Now – May 31, 2026
Claims without correct CLIA certification will pay but be flagged.
Providers should correct CLIA information before June 1, 2026.
Effective June 1, 2026
Claims without appropriate CLIA certification will deny.
Other claim lines may still be processed if all requirements are met.
Important Reminder
Medicaid will not reimburse laboratory procedures if the provider does not have the correct CLIA certification for the submitted procedure code.
Updating CLIA Information
Providers must update CLIA information in PEMS.
Updates may take up to one week to reflect for MCOs, including TCHP.
