SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
EVV Updates for VMUR Templates, VMUR Job Aids and EVV Policy 9060, VMUR
Date: December 30, 2024
Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers
Effective date: January 1, 2025
Background information: Texas Children’s Health Plan (TCHP) would like to inform providers that effective January 1, 2025, Texas Health and Human Services Commission (HHSC) will publish new EVV VMUR templates for Program Providers and FMSAs (Excel) and for CDS employers (Excel), the EVV VMUR Job Aids for Program Providers (PDF) and CDS employers (PDF), and the standalone EVV Policy 9060, on the EVV webpage.
Updated VMUR Templates and VMUR Job Aid
Added an option to select a “Former EVV System” when submitting a VMUR for legacy visits.
Added all approved PSOs in the “Current EVV System” and “Former EVV System” drop-down list cell.
A new column, “Request Row Number”, has been added to help MCOs identify visits that did not make it to the batch report.
“Date of Decision” is added in the Payer Use Only section.
Removed the “Service Area” column.
Revised the instructions tab to reflect these changes.
Updated Standalone EVV Policy 9060, VMUR.
This revision increases the timeframe for HHAeXchange (the state provided EVV system vendor) to unlock visit transactions once they have received the VMUR from the payer and validated the request. This will make the timeframe consistent with that of the proprietary system vendors.
Next step for providers: Providers are encouraged to share this communication with staff.
