Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!
El Plan de Salud Infantil de Texas estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante nuestra ausencia, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro 4 de julio!
Cold and flu seasonTemporada de influenza y resfriados
ALERT:Stay healthy this cold and flu season!Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados!Más información
EVV Updates for VMUR Templates, VMUR Job Aids and EVV Policy 9060, VMUR
Date: December 30, 2024
Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers
Effective date: January 1, 2025
Background information: Texas Children’s Health Plan (TCHP) would like to inform providers that effective January 1, 2025, Texas Health and Human Services Commission (HHSC) will publish new EVV VMUR templates for Program Providers and FMSAs (Excel) and for CDS employers (Excel), the EVV VMUR Job Aids for Program Providers (PDF) and CDS employers (PDF), and the standalone EVV Policy 9060, on the EVV webpage.
Updated VMUR Templates and VMUR Job Aid
Added an option to select a “Former EVV System” when submitting a VMUR for legacy visits.
Added all approved PSOs in the “Current EVV System” and “Former EVV System” drop-down list cell.
A new column, “Request Row Number”, has been added to help MCOs identify visits that did not make it to the batch report.
“Date of Decision” is added in the Payer Use Only section.
Removed the “Service Area” column.
Revised the instructions tab to reflect these changes.
Updated Standalone EVV Policy 9060, VMUR.
This revision increases the timeframe for HHAeXchange (the state provided EVV system vendor) to unlock visit transactions once they have received the VMUR from the payer and validated the request. This will make the timeframe consistent with that of the proprietary system vendors.
Next step for providers: Providers are encouraged to share this communication with staff.
