Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Postponement Notice: CME - Advancing ADHD Management

Date: September 9, 2025

Attention: All Providers

Subject: Postponement Notice: CME - Advancing ADHD Management

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that the upcoming CME event, Advancing ADHD Management: Best Practices and Innovations for Optimal Care, originally scheduled for September 11, 2025 from 5:30pm – 7:00pm, has been postponed.

We appreciate your interest and will share the new date and details as soon as they are confirmed. Please stay tuned for updates via our provider alerts and website.

Save the date for our additional upcoming Continuing Medical Education (CME) events! 

We are excited to announce our other fall CME series, which are designed to provide you with various tools and strategies to enhance healthcare outcomes.

  • October 9, 2025 – Advancing Asthma Care: Personalized Strategies and Guideline-Based Innovations
  • November 20, 2025 – Optimizing Prenatal Care: Immunizations and Managing Infections During Pregnancy
  • December 11, 2025 – Enhancing Childhood Immunization: Current Recommendations and Best Practices for Optimal Protection

Next steps: Providers should share this communication with their staff. 

If you have any questions, please email tchpcme@texaschildrens.org.

For access to all provider alerts,log into: www.texaschildrenshealthplan.org/provideralerts.