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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Prenatal Vitamin 90-Day Supply List Update

Date: August 1, 2025

Attention: Providers

Effective date: September 1, 2025

Call to action: Effective September 1, 2025, Texas Children’s Health Plan (TCHP) is updating its list of prenatal vitamins eligible for a 90-day supply.

To promote consistency in care and support medication adherence, select prenatal vitamins will be available for 90-day dispensing for STAR and CHIP pregnant members. All other prenatal vitamins covered on the formulary are subject to the typical 30-day supply.

How this impacts providers:

Providers are encouraged to prescribe from the updated list of prenatal vitamins eligible for 90-day supply when clinically appropriate, as reducing pharmacy visits may improve member adherence.

Please ensure prescriptions for these eligible vitamins are written explicitly for a 90-day supply.

Prenatal Vitamins Eligible for 90-Day Supply (Effective 9/1/2025):

  • Trinatal RX Tab 1
  • Complete NAT Pak DHA
  • Prenatal Tab 27-1mg
  • Thrivite RX Tab 29-1mg
  • M-Natal Plus Tab
  • Tricare Tab Prenatal
  • Westab Plus Tab 27-1mg only

Next step for Providers: Prescribers are encouraged to proactively transition members to a product from the approved 90-day list, and to write prescriptions accordingly. Please share this communication with your clinic staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.