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Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Private Duty Nursing Authorization Clarification

Date: October 27, 2025

Attention: Providers

Subject: Update: Private Duty Nursing Authorization Clarification

Effective for dates of service on or after November 1, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like to provide clarification on provider requirements for new and existing authorizations for Private Duty Nursing (PDN) services where submission of modifier UA is needed for claim reimbursement.

TCHP is aligned with HHSC Medicaid policy which requires prior authorization of private duty nursing services (T1000) and the modifier UA for specialized services when care is provided for members with a tracheostomy or who are ventilator dependent, effective November 1, 2025.

Existing Authorizations approved prior to November 1, 2025:

TCHP does not require modification of existing prior authorizations for PDN submitted without the modifier UA, including when the approved service end date spans past November 1, 2025.

New Requests submitted on or after November 1, 2025:

Prior authorization requests submitted on or after November 1, 2025 for PDN with specialized services will require authorization of the modifier UA. Providers should include the modifier UA and an appropriate diagnosis on the prior authorization form. Providers should also submit supporting clinical documentation.

Additional resources:

Next step for providers: Providers are advised to share this communication with their staff.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.