Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Reimbursement Rate Updates for Medical Transportation Program (MTP) Procedure Code S0215

Date: January 27, 2026

Attention: All Providers

Effective date: January 1, 2026

Call to action: Texas Children’s Health Plan (TCHP) informs providers that, effective for dates of service on or after January 1, 2026, Texas Medicaid and the Children with Special Health Care Needs (CSHCN) Services Program will implement reimbursement rate changes and updates for Medical Transportation Program (MTP) procedure code S0215.

To view the updates, access the Medical Transportation Program Procedure Code spreadsheet.

Claims Reprocessing

Texas Medicaid & Healthcare Partnership (TMHP) will identify and reprocess any claims that have been affected by this update. If there are any adjustments to claims reimbursement amounts, they will appear on future Remittance and Status (R&S) Reports.

For more information, call the TMHP Contact Center at 800-925-9126 or the TMHP-CSHCN Services Program Contact Center at 800-568-2413.

Next steps: Providers should share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.