Good news! We’ve made it easier for Texas Children’s Health Plan members to log in to the MyChart website. Now, you can access all your MyChart health care features anytime, anywhere using our new sign-in widget. Click the link to log in now
¡Buenas noticias! Hemos hecho más fácil el inicio de sesión en MyChart para nuestros miembros de Texas Children’s Health Plan. Ahora puedes acceder a todas las funciones de cuidado médico de MyChart en cualquier momento y desde cualquier lugar mediante nuestro nuevo widget de inicio de sesión. Haz clic en el enlace para iniciar sesión.
Important UpdateActualización importante:
Good news! All CHIP, STAR, and STAR Kids Member Handbooks are now available online. Quick, easy access to your benefits and coverage information - any time!
¡Buenas noticias! Todos los manuales para miembros de CHIP, STAR y STAR Kids ya están disponibles en línea. Obtén acceso rápido y sencillo a la información sobre tus beneficios y cobertura, ¡en cualquier momento!
Reminder: Providers and RHCs Must Retain Medical Records for Specified Periods
Date: June 1, 2026
Attention: All Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to remind individual providers and rural health clinic (RHC) facilities that they must retain medical records for a specified period as required by law.
The medical record retention schedule for each group is as follows:
Providers: A minimum of five years
Freestanding RHCs: A minimum of six years
Hospital-based RHCs: A minimum of ten years
Providers and RHCs must retain medical records from the date of service and continue until all medical billing audit questions, appeal hearings, investigations, or court cases are resolved.
These requirements also apply to provider offices that have been permanently closed.
