Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
Call to action: The Texas Medicaid & Healthcare Partnership (TMHP) and the Texas Health and Human Services Commission (HHSC) have extended key revalidation and enrollment flexibilities to support providers.
Key Flexibilities
Deadline Extended: Revalidation due dates and enrollment period gap closure flexibilities have been extended to November 30, 2025.
Second Extension: As of July 8, providers that have already received a 180-calendar day revalidation due date extension are eligible for a second 180-calendar day extension if they do not complete revalidation by their revised due date. The second revalidation due date extension will be visible in Provider Enrollment and Management System (PEMS) on the Provider Information page.
Extra Time: Providers due for revalidation between December 13, 2024 - November 30, 2025, will receive an additional 180 calendar days to complete revalidation in PEMS.
Retroactive Enrollment: Providers disenrolled for missing revalidation may be eligible for retroactive enrollment if they complete revalidation by November 30, 2025.
Important Notes
These flexibilities only apply to disenrollments due to missed revalidation. Disenrollments for other reasons (e.g., fraud, license expiration, voluntary withdrawal) follow standard procedures.
Providers must revalidate through TMHP’s PEMS to continue serving Medicaid patients.
Next Steps
Verify your email in the Provider Information tab in PEMS.
Check your revalidation date in your PEMS dashboard.
Submit early - revalidation opens 180 days before your due date.
Resources
Utilize resources to help complete the revalidation process:
TMHP's Instructional webpage will guide you through the process of revalidating as a provider using TMHP's Provider Enrollment and Management System (PEMS) tool.
TMHP’s YouTube channel for PEMS contains entire walk-through demonstrations for revalidation request for groups, facilities, individuals and performing providers.