Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Call to action: The Texas Medicaid & Healthcare Partnership (TMHP) and the Texas Health and Human Services Commission (HHSC) have extended key revalidation and enrollment flexibilities to support providers.
Key Flexibilities
Deadline Extended: Revalidation due dates and enrollment period gap closure flexibilities have been extended to November 30, 2025.
Second Extension: As of July 8, providers that have already received a 180-calendar day revalidation due date extension are eligible for a second 180-calendar day extension if they do not complete revalidation by their revised due date. The second revalidation due date extension will be visible in Provider Enrollment and Management System (PEMS) on the Provider Information page.
Extra Time: Providers due for revalidation between December 13, 2024 - November 30, 2025, will receive an additional 180 calendar days to complete revalidation in PEMS.
Retroactive Enrollment: Providers disenrolled for missing revalidation may be eligible for retroactive enrollment if they complete revalidation by November 30, 2025.
Important Notes
These flexibilities only apply to disenrollments due to missed revalidation. Disenrollments for other reasons (e.g., fraud, license expiration, voluntary withdrawal) follow standard procedures.
Providers must revalidate through TMHP’s PEMS to continue serving Medicaid patients.
Next Steps
Verify your email in the Provider Information tab in PEMS.
Check your revalidation date in your PEMS dashboard.
Submit early - revalidation opens 180 days before your due date.
Resources
Utilize resources to help complete the revalidation process:
TMHP's Instructional webpage will guide you through the process of revalidating as a provider using TMHP's Provider Enrollment and Management System (PEMS) tool.
TMHP’s YouTube channel for PEMS contains entire walk-through demonstrations for revalidation request for groups, facilities, individuals and performing providers.
