SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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TCHP Billing Reminders for LTSS Services

Date: April 16, 2025

Attention: LTSS Providers

Call to action: Texas Children’s Health Plan (TCHP) would like to remind all providers rendering Long Term Services and Support (LTSS) – with the exception of atypical providers – to use the CMS-1500 Claim Form or the HIPAA 837P (Professional) transaction when submitting bills.

Atypical providers are LTSS providers who render non-health or non-medical services. Additionally, please be aware that some Private Duty Nursing (PDN) services may be classified as acute rather than LTSS.

For all provider services, please ensure that each date of service for each procedure rendered must be billed on a separate claim line. Multiple dates of services may not be combined on a single claim line on professional or outpatient claims.

Next step for providers: Providers are encouraged to share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.