If you are Texas Children’s Health Plan Member, we have tips that can help you deal with the severe weather. Learn more
Si eres miembro de Texas Children’s Health Plan, tenemos consejos que pueden ayudarte a lidiar con el clima severo. Aprende Más
Date: September 19, 2025
Attention: Providers
Effective for dates of service on or after November 1, 2025
Call to action: The purpose of this communication is to inform providers that effective for dates of service on or after November 1, 2025, Texas Medicaid will update prior authorization criteria for diabetic equipment and supplies.
How this impacts providers: Prior Authorization for Rental of External Insulin Pumps
To meet prior authorization criteria for rental of external insulin pumps, clients diagnosed with type 1 or type 2 diabetes must:
Prior Authorization for Continuous Glucose Monitors (CGMs)
For initial prior authorization of a CGM, the treating practitioner must have an in-person or Medicaid-approved telemedicine visit with the client within six months before ordering a monitor to:
Refer to the current Texas Medicaid Provider Procedures Manual, Durable Medical Equipment, Medical Supplies, and Nutritional Products Handbook, subsection 2.2.12.7.1, “Prior Authorization,” for prior authorization criteria.
Continued Coverage Requirements
For continued CGM coverage, the treating practitioner must have an in-person or Medicaid-approved telemedicine health visit with the client every six months following the initial prescription of the CGM to document that the client adheres to the CGM regimen and diabetes treatment plan.
Next step for Providers: Providers should share this communication with their staff.
If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.
For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.