Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Upcoming Webinars on Revalidation Due Date Extension and Retroactive Enrollment Period Effective Dates
Date: January 30, 2025
Attention: All Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to let providers know that the Texas Medicaid & Healthcare Partnership (TMHP) will conduct a series of live webinars designed to review the revalidation extension flexibilities. The webinars are intended for providers that are due to revalidate from December 13, 2024, and May 31, 2025, and that will receive an additional 180 days to complete this.
The webinars will also summarize how TMHP is modifying enrollment periods for providers that have been disenrolled for failing to revalidate on-time between November 1, 2023, and December 12, 2024, and that have successfully reenrolled. For providers that have met both criteria, the provider’s enrollment period will be backdated up to 365 days to reduce or eliminate the gap in enrollment.
The conclusion of each webinar will include a question-and-answer (Q&A) session.
The webinars are scheduled for the following times:
