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July 4th Holiday Horario de 4 de julio

Texas Children's Health Plan will be closed on Friday, July 4th, in observance of Independence Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Monday, July 7th. Wishing you a safe and happy Independence Day!

Texas Children's Health Plan estará cerrado el viernes 4 de julio por el Día de la Independencia. Durante este tiempo, puede comunicarse con nuestra línea de ayuda disponible las 24 horas, los 7 días de la semana, al 1-800-686-3831. Reanudaremos nuestro horario habitual el lunes 7 de julio. ¡Le deseamos un feliz y seguro el Día de la Independencia!

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Texas Children’s Provider Portal Now Accessible to Out-of-Network Providers

Date: June 25, 2024

Attention: Out of Network Providers

Call to action: Texas Children’s Health Plan (TCHP) is excited to announce that out-of-network providers can now request access our provider portal, Texas Children’s®Link to review and download Electronic Remittance Advice (aka Explanation of Payments/Explanation of Billing). These users will ONLY be allowed to review ERA.

Steps for requesting access: 

  1. Visit https://www.texaschildrenshealthplan.org/providers/link-provider-portal
  2. Click “Access Texas Children’s Link”
  3. Click “Request New Account” button towards the bottom left hand side of the screen and complete the request form.
  4. Utilize the Non-Clinical profile account and make sure to select Yes for the question “Are you requesting the ability to review remittance advice, member eligibility, or review and submit claims and prior authorizations for Texas Children’s Health Plan?”
  5. If you are a third party biller, please enter the site information within the request form for the group you represent.

It will take approximately 5 business days for TCHP to review and approve your request. You will receive two secure emails when your account is ready with your username and your password.

Once you have access, instructions for signing into Texas Children’s® Link and reviewing Remittance Advice/Explanation of Payments are available here. ( will link Taylor’s user guide here).

If you have questions or would like additional information, please contact the Texas Children’s Provider Relations team:

To learn more about Texas Children’s® Link, you can view helpful ‘How-To Videos’ accessible on the portal under Quick Links.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.