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Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

1099 Important Update

Date: February 4, 2025

Attention: All Providers

Call to action: Providers should be aware that Texas Children’s 1099 process is different for 2025, and providers should expect to receive two separate 1099 forms:

  • Providers who were paid 1/1/2024 through 2/19/2024 from Change Healthcare will receive a 1099 issued by Texas Children’s Health Plan (TCHP) for those payments.
  • Providers will also receive a 1099 issued by Texas Children’s Hospital (TCH) for payments made from 2/20/2024 through 12/31/2024.
  • TCHP 1099s should be received prior to the TCH one.

Next step for providers: Providers should contact their Provider Relations Liaison or Account Lead if they are not received by Friday, February 14th. Click here to access their contact information.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into: www.texaschildrenshealthplan.org/provideralerts