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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

May is Mental Health Awareness Month

Date: May 1, 2025

Attention: All Providers

May is Mental Health Awareness Month, which is a time dedicated to raising awareness about the importance of mental health and emotional well-being. At Texas Children’s Health Plan (TCHP), we are committed to supporting our members’ whole health, recognizing that behavioral health is just as vital as physical health.

To support you in raising awareness within your practice, we’ve gathered a selection of helpful resources and CMEs.

Behavioral Health Resources
Texas Health and Human Services/Texas Health Steps CE/CME:

Additional resources:

To learn more, visit https://www.texaschildrenshealthplan.org/providers/provider-resources

TCHP Continuing Medical Education (CME) Mental Health Resources

To learn more and view the CMEs, visit https://www.texaschildrenshealthplan.org/providers/provider-events/cme-resources

HEDIS Toolkits for Providers

TCHP is proud to offer Healthcare Effectiveness and Data Information Set (HEDIS) Toolkits that contain helpful information regarding the measure requirements, standards and codes to use that are acceptable for HEDIS reporting. These toolkits will serve as a reference form that can be used to code the type of appointments made and ensure that all of the HEDIS standards are met. By using these toolkits, providers can streamline their reporting processes, reduce administrative burden and continue to provide high quality care to our members.

To view all HEDIS Toolkits, visit https://www.texaschildrenshealthplan.org/providers/provider-resources/hedis-toolkits.

Next steps: Providers are encouraged to share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into:
www.texaschildrenshealthplan.org/provideralerts.