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Labor Day Holiday Día del Trabajo

Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!

Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!

New Rewards Coming Soon! ¡Se vienen nuevas recompensas!

Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.

¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.

Joint Injections and Trigger Point Injections Information in the TMPPM

Date: May 21, 2025

Attention: Providers

Effective date: July 1, 2025

Call to action: Texas Children’s Health Plan (TCHP) would like to make providers aware that on July 1, 2025, the Texas Medicaid & Healthcare Partnership (TMHP) will move the benefit information about joint injections and trigger point injections to the Medical and Nursing Specialists, Physicians, and Physician Assistants Handbook. It was previously in the in the Texas Medicaid Provider Procedures Manual (TMPPM) from the Outpatient Drug Services Handbook.

How this impacts providers: Enzyme injection procedure code 20527, which currently is a benefit of Texas Medicaid, will also be added to the procedure code table for trigger point injections.

Joint injections and trigger point injections are valid only in the treatment of acute conditions or the exacerbation of a chronic condition.

Texas Medicaid managed care organizations (MCOs) like TCHP must provide all medically necessary, Medicaid-covered services to Medicaid members who are enrolled in our MCO/TCHP. Administrative procedures, such as prior authorization, precertification, referrals, and claims and encounter data filing, may differ from traditional Medicaid (fee-for-service) and from MCO to MCO. Providers should reference a member’s specific MCO/TCHP for information on these items. For TCHP, this information can be found on the provider page available here https://www.texaschildrenshealthplan.org/provider.

Next step for Providers: Providers should share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts: www.texaschildrenshealthplan.org/provideralerts.