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Infant Formula Recall Retirada del mercado de fórmula infantil

ALERT: ByHeart Recalls Whole Nutrition Infant Formula. Read more

AVISO IMPORTANTE: ByHeart retira del mercado su fórmula infantil Whole Nutrition. Aprender más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Prenatal Dental Care Information

Date: September 18, 2024 
Attention: Obstetric Care Providers

Call to action: Texas Children’s Health Plan (TCHP) would like to remind obstetric care providers about the availability of dental benefits for pregnant Medicaid members. The CDC and ACOG both recommend routine dental care during pregnancy, but TCHP has noted a limited number of pregnant women are familiar with dental benefits. Routine dental care during pregnancy is safe and can improve maternal oral health, decreasing future dental issues for the mother and improving oral health for the baby.

Dental Care is covered for Pregnant TCHP members on STAR, CHIP and STAR Kids: 

  • STAR Adult members (21+)
    • Texas Children’s Health Plan provides preventive and comprehensive dental care for STAR adult members through Texas Children’s Health Plan’s Healthy Rewards Program
      • Healthy Rewards dental services are fulfilled through FCL Dental
    • Benefits include 2 routine exams and cleanings, plus routine extractions, x-rays, fillings, and emergency exams
    • More information is available here: https://www.texaschildrenshealthplan.org/benefits/healthy-rewards/extra-help-families/dental-services
    • Medicaid non-emergency transportation also covers rides to visit the dentist, as well as medical visits
  • STAR, CHIP and STAR Kids Pediatric members (birth – 20 years)
    • Dental services are available to members from birth through 20 years as part of the benefit for comprehensive wellness care. 
    • Dental services are available through a managed care model with one of three Dental Maintenance Organizations (DMOs), DentaQuest, MCNA Dental or UnitedHealthcare Dental. 
      • Members can find their DMO on the back of their ‘Your Texas Benefits Medicaid Card.’ 
      • For help with finding a dentist for a TCHP Member click here and scroll to ‘Find a Dental Provider.’
    • Medicaid non-emergency transportation also covers rides to visit the dentist, as well as medical visits

How this impacts providers: OB-Gyn providers are encouraged to screen pregnant women for oral health. OB-Gyn providers should provide education on the importance of dental care during pregnancy and refer members to the appropriate dental provider:

  • For routine dental care if it has been more than six months since the last dental visit
  • For acute dental care if any oral health problems are identified

Next step for Providers: Obstetric care providers should share this reminder with their staff and encourage pregnant members to obtain dental care to maintain oral health and to treat disease early. Coordination of care for dental referral and transportation is essential to remove barriers to care.

Providers can support TCHP members by: 

Additional Resources for Providers:

Below are some additional resources for more information on the importance of routine dental care during pregnancy:

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org. 

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts