Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Date: September 18, 2024 Attention: Obstetric Care Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to remind obstetric care providers about the availability of dental benefits for pregnant Medicaid members. The CDC and ACOG both recommend routine dental care during pregnancy, but TCHP has noted a limited number of pregnant women are familiar with dental benefits. Routine dental care during pregnancy is safe and can improve maternal oral health, decreasing future dental issues for the mother and improving oral health for the baby.
Dental Care is covered for Pregnant TCHP members on STAR, CHIP and STAR Kids:
STAR Adult members (21+)
Texas Children’s Health Plan provides preventive and comprehensive dental care for STAR adult members through Texas Children’s Health Plan’s Healthy Rewards Program
Healthy Rewards dental services are fulfilled through FCL Dental
Benefits include 2 routine exams and cleanings, plus routine extractions, x-rays, fillings, and emergency exams
Medicaid non-emergency transportation also covers rides to visit the dentist, as well as medical visits
STAR, CHIP and STAR Kids Pediatric members (birth – 20 years)
Dental services are available to members from birth through 20 years as part of the benefit for comprehensive wellness care.
Dental services are available through a managed care model with one of three Dental Maintenance Organizations (DMOs), DentaQuest, MCNA Dental or UnitedHealthcare Dental.
Members can find their DMO on the back of their ‘Your Texas Benefits Medicaid Card.’
Medicaid non-emergency transportation also covers rides to visit the dentist, as well as medical visits
How this impacts providers: OB-Gyn providers are encouraged to screen pregnant women for oral health. OB-Gyn providers should provide education on the importance of dental care during pregnancy and refer members to the appropriate dental provider:
For routine dental care if it has been more than six months since the last dental visit
For acute dental care if any oral health problems are identified
Next step for Providers: Obstetric care providers should share this reminder with their staff and encourage pregnant members to obtain dental care to maintain oral health and to treat disease early. Coordination of care for dental referral and transportation is essential to remove barriers to care.
TCHP can also assist providers with coordinating dental services for members in need of routine or acute dental care. For TCHP assistance, please refer members to our Care Coordination team by calling 832-828-1430 or emailing casemanagementphysicianreferral@texaschildrens.org.
Additional Resources for Providers:
Below are some additional resources for more information on the importance of routine dental care during pregnancy: