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Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Prescribed Pediatric Extended Care Center (PPECC) Benefit Criteria Updates for Texas Medicaid

Date: December 31, 2024 

Subject: Prescribed Pediatric Extended Care Center (PPECC) Benefit Criteria Updates for Texas Medicaid

Effective date: December 1, 2024

Call to action: The purpose of this communication is to inform providers that Texas Children’s Health Plan (TCHP) is in alignment with the Prescribed Pediatric Extended Care Center (PPECC) benefits have been updated to support the implementation of HB 3550, 88th Legislature, Regular Session, 2023. The benefit changes are effective December 1, 2024.

The benefit updates include changes to the following criteria: 

  • The Plan of Care (POC) requirements 

  • Prior Authorization Requirements

  • Recertification or Extension Request

  • Appeal of Authorization Decisions

  • Documentation Requirements

  • Coordination with Private Duty Nursing

  • Reimbursement

For more information on the prior authorization requirements and the benefit updates described please review the following.  

How this impacts providers: TCHP is following Texas Medicaid’s guidance for prior authorization review and will adhere to the updated criteria for medical necessity for PPECC services. 

Next step for Providers: Providers should share this communication with their staff and adhere to the updates. 

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org. 

For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.