TMHP IAMOnline Training Materials and Custom Reports Portal Transition Updates

Call to action: Texas Children’s Health Plan (TCHP) would like to update providers on the latest news for TMHP’s IAMOnline platform.

Materials update: There are now updated training materials for the Medicaid Client Portal (MCP) and My Account to include login steps for TMHP IAMOnline. These training materials are available on the TMHP Learning Management System (LMS). Users must have a username and password to access the LMS. To obtain a username and password, click create a new user account on the LMS home page.

Custom reports portal transition update

The Custom Reports online portal application will not transition to the TMHP IAMOnline platform as part of the August 3, 2026, Release 3 transition. TMHP will notify providers in a future article when Custom Reports will transition to TMHP IAMOnline.

Additional details can be found in TMHPs article, Custom Reports Online Portal Application Will Not Transition to TMHP IAMOnline on August 3, 2026, on the TMHP Texas Medicaid webpage.

The following applications will still transition to TMHP IAMOnline on August 3:

· Medicaid Client Portal (MCP)

· Document Uploads

· Provider Message Dashboard

· My Account

Next step for Providers: Providers should share this communication with their staff.

Previously published TCHP Communications on this topic, include the following.https://www.texaschildrenshealthplan.org/news/provider-alert/valid-email-address-record-required-access-tmhp-applications-through-tmhp

https://www.texaschildrenshealthplan.org/news/provider-alert/new-login-process-all-texas-medicaid-providers-through-tmhp-iamonline-and

If you have any questions, please email Provider Relations atproviderrelations@texaschildrens.org. 

For access to all provider alertswww.texaschildrenshealthplan.org/provideralerts.