Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
You're invited to the Last Provider Advisory Group Session of 2025
Date: November 4, 2025
Attention: Providers
Event date: December 10, 2025
Call to action: Texas Children’s Health Plan (TCHP) invites you to join our next quarterly Provider Advisory Group (PAG) of 2025. Sessions will be held online as a Microsoft Teams event and begin at 12:00PM (Noon) until 1:30PM CST.
2025 Provider Advisory Group Schedule (remaining date)*
Quarter
Date
Quarter 4
December 10
*Dates may change, verify session dates on our provider training and events page by clicking here.
What to Expect: Our PAG will be a town hall for all network providers to hear TCHP present on important topics. You will have an opportunity to receive updates quarterly and provide feedback to TCHP on healthcare industry topics and learn more about your TCHP resources. PAG session participants include Texas Children’s Health Plan Providers and staff. We value your opinion and are looking forward to hearing from you! An agenda will be sent to all registrants in advance.
Registration: Click here to access the registration page. Or go to https://www.texaschildrenshealthplan.org/for-providers/provider-events. Scroll down once you are on the page to view the PAG information. Please note this event is only for duly contracted and credentialed providers who are currently in-network.
