The Many Benefits of Accessing Texas Children’s® Link, the provider portal

Date: March 18, 2026

Attention: Providers

Call to action: The purpose of this communication is to serve as a reminder of the many benefits of accessing Texas Children’s^® Link and why we strongly encourage providers to take advantage of all the services it offers.

To lessen the administrative burden with routine tasks, take a closer look at what Texas Children’s^® Link can do.

• Real-Time Feedback on Claim Submissions, including corrected/replacement claim functionality.
  • Here is a link to that communication, New Real-Time Feedback on Claim Submissions | Texas Children's Health Plan
• Prior authorization requests
  • Prior Authorization Information | Texas Children's Health Plan
  • Texas Medicaid and Healthcare Partnership (TMHP) New Prior Authorization Resource to Determine Dates of Service
• Member focused tools
  • Access member roster, referrals, entering orders, medications, and patient profiles for those assigned to your panel. Eligible provider types will have access to view clinical records for services provided at Texas Children’s care locations.
  • View Texas Children’s® Health Plan member eligibility and benefits
• Reviewing and printing remittance advices
• Direct communication with individual areas of Texas Children’s^® Health Plan
  • These areas are within claims, benefit review, or prior authorization.

Next step for Providers: Provider offices are encouraged to regularly access Texas Children’s® Link or begin the registration process for the facility or provider they support to make the most of the portal’s features and benefits.

If you have any questions, please email Provider Relations at providerrelations@texaschildrens.org. 

For access to all provider alerts www.texaschildrenshealthplan.org/provideralerts.