Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Are you a Traveling Farmworker?

Do you travel from place to place to work on farms or ranches? Do your children travel with you when you leave home to do this work? If you answered “yes” to these questions, you know how hard it is to find doctors and getting appointments quickly while you are in the area. Luckily, we are here to help.

Texas Children’s Health Plan wants to ensure that your children receive the health care they need before you move for your next job, and that includes scheduling their appointments before they’re due.

	Schedule your children’s next well-child checkups and vaccines while you’re in the area.
	Plan other quick health care services such as prescription refills and referrals to specialists.
	Get transportation services to medical appointments or the pharmacy

Save yourself the time and stress of finding care before your next move.

Call Texas Children’s Health Plan’s Member Services Department at 866-959-2555 (STAR) or 800-659-5764 (STAR Kids) today.

Do you need transportation services?

If you need a ride to the doctor or pharmacy, call Veyo at 346-232-4130 or toll-free at 888-401-0170. To learn more visit texaschildrenshealthplan.org/transportation