Texas Children's Health Plan will be closed on Monday, September 1st, in observance of Labor Day. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Tuesday, September 2nd. Wishing you a safe and happy Labor Day!
Texas Children's Health Plan estará cerrado el lunes 1 de septiembre por el Día del Trabajo. Durante nuestra ausencia, puedes comunicarse con nuestra línea telefónica de ayuda fuera del horario habitual al 1-800-686-3831. Reanudaremos nuestro horario regular el martes 2 de septiembre. ¡Te deseamos un feliz y seguro Día del Trabajo!
New Rewards Coming Soon!¡Se vienen nuevas recompensas!
Our Healthy Rewards Program is getting an update in September! For a sneak peek of all the changes - including new rewards and ways to redeem them - please click here.
¡Nuestro Programa Healthy Rewards tendrá su actualización en septiembre! Para ver un adelanto de todos los cambios, incluyendo nuevas recompensas y formas de canjearlas, haz clic aquí.
Texas Children’s Health Plan has a fraud, waste and abuse plan that complies with state and federal law. It is your responsibility as a participating provider to report any member or provider suspected of potential fraud, waste or abuse. All reports will remain confidential.
Let us know if you think a doctor, dentist, pharmacy, and/or a member is committing potential fraud, waste and/or abuse. Potential fraud, waste and abuse examples include but are not limited to:
Being paid for services that were not given or necessary.
Not telling the truth about a medical condition to receive medical treatment.
Letting someone else use a Medicaid (STAR) or CHIP ID.
Using someone else’s Medicaid (STAR) or CHIP ID.
Not telling the truth about the amount of money or resources he or she has to get benefits.
Intentional misrepresentation made to receive payments or benefits.
Overuse or misuse of services that are inconsistent with sound medical, business or fiscal practices.
Extravagant, careless or needless expenditure of government funds.
To report waste, abuse or fraud, choose one of the following:
You can report directly to Texas Children’s Health Plan at:
Texas Children’s Health Plan’s new Fraud, Waste, and Abuse Hotline is a dedicated resource designed specifically for our Network Providers. We understand the critical importance of maintaining the highest standards of integrity and compliance within our healthcare network. The new hotline is 866-828-4924, or visit https://tchpintegrity.com/.